Definition: Flat Rate Pricing

A true flat rate pricing HVAC work order software isn't a "one price fits all" approach, nor is it designed to over-charge for a repair. Flat rate pricing is a method used by service contractors in the HVAC, plumbing and electrical fields to give customers a price quote before the work has begun. This is accomplished by using national averages for parts costs and estimated labor time, combined with your parts mark-ups and labor rates. The result is a fair, easy to understand price for the home owner. The formula Coolfront uses for your customized repair price is as follows: (Your Hourly Rate x Estimated Repair Time) + (Your Parts Mark-up x Average Parts Cost) = Your Repair Price

A Customer Focused Approach

Home owners are weary of unscrupulous contractors and this creates stress when it comes to system repairs. But when contractors diagnose the problem and give a price up front, home owners are able to make an informed decision on what they're buying. With our flat rate pricing Work order software consumers can see that they're getting a fair price, and that reduces their stress level... and a relaxed, happy customer is a good customer.

Get Paid What You Deserve

The benefit of flat rate systems to contractors is the ability to focus on repair pricing instead of the hourly rate. When presenting the price to a home owner with a flat rate system the total service call cost is shown, not parts and labor. This allows the home owner to put their attention on the over-all value, not the labor rate. Being a contractor can be stressful, but don't get hot under the collar. Coolfront, like a nice summer breeze, will help take the edge off and allow your service contracting business run more smoothly and efficiently. See for yourself why HVAC, Plumbing and electrical contractors all over North America are switching to flat rate service HVAC work order software with Coolfront. The goal is to charge a fair price. But fair doesn't necessarily mean low. Fair means you're able to cover your expenses while turning a profit, while not price gouging your customer. With a flat rate system it is far easier to accomplish this. If you stop focusing on labor rates, so will your customer. When you can charge proper rates success is just around the corner.

Reduce Accounts Receivable

By providing the flat rate pricing up front, it is easy to set expectations for payment at the end of the service call. When asking for payment at the end of the service call you are more likely to receive it because the value of your service is still high in the customer's mind. Since they made an informed decision and agreed on your price ahead of time, they're unlikely to complain after the service is complete. Money collected on site and fewer complaints mean fewer accounts receivable and more money in your pocket.