This session is designed to show you to how to set the system up, create work orders, and search for repairs.
Coolfront Advanced Searching
Recorded: October 24, 2014
This session is designed to provide further insight and suggestions when searching for repairs.
Why Flat Rate Pricing
Recorded: October 9, 2014
This session provides insight on the benefits your business, customers, and employees gain when using Flat Rate pricing.
Configuring Coolfront Settings
Recorded: June 18, 2015
This session walks through all of the settings available in Coolfront that you can configure to meet your business needs.
Refrigeration Repairs
Recorded: December 18, 2014
This session walks through the basic steps of pricing refrigeration leak repairs in Coolfront work orders.
Taking Notes on Service Calls
Recorded: December 20, 2014
This session provides tips on how to document information from your service calls using the notes feature in Coolfront.
Service Call Phone Script
Recorded: December 29, 2014
This session discusses how to effectively communicate expectations with your customers when a service call comes in.
Heating Exercises
Recorded: January 23, 2015
This session covers several examples of how to use Coolfront on service calls that require heating repairs.
AC Exercises
Recorded: January 23, 2015
This session covers several examples of how to use Coolfront on service calls that require air conditioning repairs.
Plumbing Exercises
Recorded: February 1, 2015
This session covers several examples of how to use Coolfront on service calls that require plumbing repairs.
Unique Repairs & Terminology
Recorded: December 18, 2014
This session explains many of the unique repairs and common terminology found in Coolfront.
Work Order Tips
Recorded: Febuary 6, 2015
This session offers some solutions for common problems related to work orders.
Your Tax Profile
Recorded: February 15, 2015
This session explains how to set up your required tax information.
Electrical Exercises
Recorded: February 15, 2015
This session covers several examples of how to use Coolfront on service calls that require electrical repairs.
Company Profile Settings
Recorded: June 6, 2015
This session explores different custom options within Coolfront. You'll learn where to find these settings, how to change them, and how they affect your business.
Use Filters to Find Work Orders
Recorded: September 4, 2015
Find specific work order by status, technician, work order number and more!